SMS company keeps many authorised service outlets all over Poland, and a network of partner service companies. Organization and proximity of our service network guarantees that, in case of any trouble with our equipment, the response and possible visit of SMS servicemen will be quick, irrespective of the location where they are supposed to arrive. This also affects the servicing cost, which is considerably lower when the manufacturer’s service outlet is not far.
The authorised service outlets, aside from ongoing maintenance activity, perform assembly and start-up of newly purchased equipment, and provide operation and maintenance training for the personnel. Additionally, technical consultancy on washing, disinfection and sterilizing is offered.
For SMS equipment sold abroad, our partner is required to guarantee technical service in the respective country. Such service personnel undergoes training in our HQ in Poland and remains in contact with our service department.